Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches comparable marketplaces.
It has advised users to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Changes
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update to its shipping options after backlash from users.
